Flashback Data has developed specialized data recovery techniques for Western Digital hard disk drives. Most common failures with Western Digital drives include motor bearing failures, magnetic head failures, firmware corruption, service area damage and electromechanical failures.
Flashback Data can recover your lost data from any of the above problems and more by utilizing our state of the art Western Digital tools and techniques as well as our Class 10 Cleanroom Environment.
Common Causes of Western Digital Hard Drive Failure
There are many reasons why hard drives fail. Failures are caused by:
- Wear and tear. Using hard drives daily will wear them out.
- Impact. Improperly handling portable electronics, dropping them, or accidentally kicking them while plugged in will cause problems eventually.
- Liquids. Accidental coffee spills, water damage, and other intrustive liquids can hurt external and internal hard drive components.
- Electrical problems. Power surges and electrical storms may damage storage devices.
- High temperatures. Poor ventilation and high-operating temperatures can lead to failures.
- Overwriting. Hard drives are unbootable when important system areas are overwritten.
- Logical failure. Operating system errors, viruses, and accidents may create logical file system damage.
- Manufacturer’s defect. Many drives fail because of firmware bugs or faulty parts. Manufacturers may have warranties against failures but they will only replace the device and not the data.
Signs of Western Digital Hard Drive Failure
If your Western Digital hard drive is showing any of these signs, it may be failing:
- Repetitive clicking noises coming from your computer can mean mechanical damage to your hard drive
- Receiving a message saying Missing Operating System or the Operating System cannot be found
- Computer BIOS cannot detect a hard drive at startup
- A completely silent hard drive could signal an electrical problem
- Very slow file access often indicates data corruption
- Endless loop when trying to reboot the system or recurring BSOD (Blue Screen of Death)
- Computer asks to format the drive when it is mounted
- USB drive or device is not recognized when inserted
Western Digital Data Recovery Process
One of Flashback Data’s customer service representatives will provide you with a scenario-based quote for your Western Digital hard drive and explain how the process works. We also provide a time estimate depending on your chosen service level. We offer many options from low-cost and low-priority to emergency and same-day service.
Step 1: Paperwork
You can fill out the required paperwork here or click Send your Media! below to electronically fill it out and receive an optional UPS shipping label for free. We can also send the paperwork through email if you want to fill it out manually. You can ship your damaged media to us or bring it to our lab.
Step 2: Check-in
We will send and email and call you once your media arrives safely and we have checked it into our system. The email will contain a username and password to easily track your data recovery job’s status via our client portal.
Step 3: Diagnosis
You will receive a firm quote of the recovery cost after our technicians have diagnosed your drive. At this point, you can choose to accept or decline the recovery.
Step 4: Recovery
If you accept the recovery quote, we will begin the recovery process. You can always view your recovery status via the client portal or by calling us at 866.786.5700. We will provide you with a file listing of the recovered items so you can verify a good recovery.
Step 5: Transfer
Recovered data will be placed on another media form after the files have been reviewed and approved. We will then ship the data back to you or you can pick it up from our facilities.
That’s it! If you have any questions, feel free to contact us at any time.
Common Types of Western Digital Hard Drives include:
Please feel free to contact Flashback Data via phone or web form at anytime 24 hours a day 7 days a week.