Fill out the required paperwork here, and ship or bring in your damaged media to Flashback Data’s lab. Use our Submit a Case online form to fill out the required paperwork electronically and print a free, prepaid UPS shipping label. If you would rather fill out the paperwork manually, we can send it to you via email.
After speaking to a Flashback Data customer service representative you will be given a quote based on your scenario. We will go over the process with you and provide a time estimate depending on the service level you choose. We have every option from low-cost, low-priority all the way to emergency and same-day service.