Thousands Trust Us for Our Hard Drive Recovery Expertise

We Can Recover Data from All Damaged, Corrupted, or Infected Devices, Both Personal and Business.

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Flashback Data, now Array, offers risk-free data recovery services for your desktop, laptop, or external hard drives. Our advanced recovery techniques allow us to quickly repair and recover your critical data from any hard drive. We have the solution for you if you need to recover deleted files, suffer from a computer virus, or have had a full-blown hard drive crash. Hard drive disk recovery is one of our specialties. With our state-of-the-art, secure lab, you can trust your data is in good hands at Flashback Data.

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Hard disk drives are becoming increasingly less common in laptops but much more common as external storage devices, making them prone to being knocked over or dropped. Our team can even recover data from these drops.

General HDD recovery is usually accomplished through four steps: You will submit paperwork about your hard drive so we can diagnose your device, we provide a quote for the recovery process, we repair your hard drive, and we send the device back to you. This allows us to provide the most efficient and successful recovery.

We also offer digital forensics and data recovery services. Learn more about what we offer by contacting one of our experts.

Choose the Data Recovery service with a proven history of success!

Flashback Data can recover data from any device, no matter the damage.

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Hard Drive Data Recovery Process

After speaking to a customer service representative, you will be given a quote based on your scenario. We will let you know how the process works and give a time estimate depending on the service level you choose. We have every option from low-cost, low-priority all the way to emergency and same-day service.

Fill out the required paperwork and ship or bring in your damaged media to Flashback Data’s lab. Use our Submit a Case online form to complete the paperwork electronically and print a free, prepaid UPS shipping label. If you would rather fill out the paperwork manually, we can send it to you via email.

We will check your job into our system and send you an email notifying you that the media arrived safely. The email will contain a username and password to easily track the status of your data recovery job via our client portal. 

Once our technicians have diagnosed your drive, you will receive a firm quote for what the successful recovery will cost. At this point, you can choose to accept the recovery quote or decline it. If you decline the quote, you will only be due return shipping (if you need your device shipped back). Your card will only be charged at the end of the job when we have a successful recovery.

If you choose to proceed, we will begin the recovery process. You can always view the status of your recovery via the client portal or check on it by calling us at 866-786-5700. Once we have completed the recovery procedures, we provide you with a file listing what we recovered. This is a preview of every deleted file or any lost files we recovered. This way, you can ask us important questions before authorizing your payment.

After reviewing the file listing and approving payment, we will go ahead and transfer the recovered data to another form of media for you. We will then ship the data back to you, or you can pick it up at our facilities. We can also provide a backup upon request.

That’s it! If you have any questions, feel free to contact us at any time.

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Common Causes for Hard Drive Failure

Hard drives fail for a multitude of reasons, including:

  • Wear + Tear

    Using hard drives daily will wear them out and eventually cause failures. No matter how well you take care of your car, it’ll be time to replace it at some point, right? It’s the same for hard drives.

  • Impact

    Roughly handling portable electronics, dropping them, or accidentally bumping into them while plugged in will cause problems over time. Harder impacts can cause immediate damage and mechanical failures.

  • Liquids

    Accidental coffee spills, water submersion, and other intrusive liquid incidents can harm external and internal hard drive components.

  • Electrical Problems

    Power surges, faulty cables and outlets, and electrical storms can damage storage devices.

  • High Temperatures

    Poor ventilation, dust build-up, and high-operating temperatures may cause premature failures.

  • Overwriting

    Hard drives are unbootable when important system areas are overwritten, which can happen accidentally or due to faulty installation processes.

  • Logical Failure

    Operating system errors, viruses, malware, and accidents can create logical file system damage.

  • Manufacturer’s Defect

    Power surges, faulty cables and outlets, and electrical storms can damage storage devices.

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Flashback Data is Recognized for Data Recovery Expertise:

PC World
Toms
Digital Trends
Gizmodo
Sciam

NO DATA – NO CHARGE  |  RISK-FREE EVALUATION  |  FREE SHIPPING  |  FAST TURNAROUND

Signs of HDD Failure

There are signs you can look for if you think your hard drive is failing, including:

  • Repetitive clicking noises from your computer usually mean mechanical damage to your hard drive (do NOT continue powering up the device – you could be doing damage!)
  • A message saying Missing Operating System or The Operating System cannot be found.
    Computer BIOS cannot detect a hard drive at startup.
  • A fully silent hard drive could signal an electrical problem.
  • Prolonged file access or application processing often indicates data corruption.
  • Endless loop when trying to reboot the system or recurring BSOD (Blue Screen of Death).
  • The computer asks to format the drive when it is mounted.
  • USB drive or device is not recognized when inserted.

Clicking Hard Drive Recovery

Do you hear an abnormal clicking sound coming from your computer?

If so, do not continue to make attempts at recovering the data. You will only cause further damage. That clicking sound is most likely your hard drive. A clicking hard drive can mean several things, including (but not limited to):

  • Damaged or failed read/write heads.
  • Damage to the servo area (the part that tells the drive “how to be a drive”) of the disk platters.
  • Physical damage to the magnetic surface of the platters (platters are the discs your data is stored on).
  • Damaged electronic components or head preamplifier.

Flashback Data can recover your lost data from any of the above problems by utilizing our state-of-the-art tools and techniques and our Class 10 Cleanroom Environment. The internal mechanical components of a hard disk drive are susceptible and can easily be further damaged by an inexperienced technician without the proper tools. If the hard drive heads or platters are exposed to dust or debris, your data is in jeopardy.

And as always, please feel free to contact us via phone or web form at anytime, 24 hours a day 7 days a week.

That’s it! If you have any questions, feel free to contact us at any time. Deleted files? We have got you covered there too.

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Data Recovery

We Retrieve Your Data from Damaged, Hacked, or Corrupted Devices, for Consumers & Businesses

Contact Us About Your Lost Data

Data Forensics/Investigations

policeWe Recover Lost & Hidden Data on Devices & Accounts for Attorneys, Law Enforcement, & Governments

Learn More About Our Forensic Services