AUTHORIZED DROP-OFF CENTERS

Our forensics laboratory is located in Austin, Texas, but we do accept cases from across the nation.

We have set up partnerships with various computer service and electronics stores to help you with getting your damaged media to our data recovery lab. See below to find your nearest drop-off location.

NOTE: Please bring your online forms and shipping label printed out to the drop off center for fastest service. Digital Forensics customers need to contact the Austin Lab directly for evidence submission.

HARD DRIVE PACKAGING & SHIPPING INSTRUCTIONS

Step 1

Remove Hard Disk from computer. Be sure to touch something metal to ground yourself before handling static sensitive devices.

Step 2

Place Hard Drive in an anti-static bag or anti-static bubble wrap.

Step 3

Place disk in box with at least 2″ of foam or packing material on all sides to prevent damage during transit.

Step 4

Seal box securely and mark FRAGILE on the box. Always send via Next Day Air when possible. Please include your Data Evaluation form in the box.

Central US Drop-Off Locations:

North Austin – Altex Electronics

Address: 9914 North Interstate Highway 35
Austin, TX 78753
Phone: 512.301.5700

San Antonio, TX – Allgen Computers

Address: 5440 Babcock Road, STE. 121
San Antonio, TX 78240
Phone: 866.786.5700

San Antonio I-35 – Altex Electronics

Address: 11342 IH35 North
San Antonio, TX 78233
Phone: 210.637.5702

San Antonio 1604 – Altex Electronics

Address: 7502 N Loop 1604 W
San Antonio, TX 78249
Phone: 210.637.5702

San Antonio 281 – Altex Electronics

Address: 14215 San Pedro Avenue
San Antonio, TX 78232
Phone: 210.637.5702

San Antonio, TX – All Gen Computers

Address: 5440 Babcock Ste 121
San Antonio, TX 78240
Phone: 210.637.5702

Dallas/Watuga – Altex Electronics

Address: 5405 Watauga Rd.
Watauga, TX 76137
Phone: 817.522.1555

Dallas/Carrollton – Altex Electronics

Address: 3215 Belmeade Drive
Carrollton, TX 75006
Phone: 972.360.8880

Houston – Altex Electronics

Address: 18670 Northwest Freeway
Houston, TX 77065
Phone: 281.888.8858

Central Indiana – Computer Troubleshooters

Address: 316 S Rangeline Rd, Suite C
Carmel, IN 46032
Phone: 317.669.9926

Corpus Christi – Altex Electronics

Address: 5945 McArdle Road
Corpus Christi, TX 78412
Phone: 361.288.8989

Waco – Prompt Technology

Address: 3217 Franklin
Waco, TX 76710
Phone: 254.300.1188

Katy, TX – Bits & Bytes

Address: 21967 Katy Fwy
Katy, TX 77450
Phone: 281.769.7162

Katy, TX – Impress Computers

Address: 21733 Provincial Blvd Ste 110
Katy, TX 77450
Phone: 281.769.7162

Western US Drop-Off Locations:

Portland – Comprite

Address: 12036 SE Sunnyside Rd
Clackamas, OR 97015
Phone: 503.388.7760

Denver – CMIT Solutions

Address: 820 S Monaco Pkwy
Denver, CO 80224
Phone: 720.464.0068

Everett WA – CMIT Solutions

Address: 3216 Wetmore Ave. #207
Everett, WA 98201
Phone: 425.678.2558

Bend OR – CMIT Solutions

Address: 129 SE 3rd Street
Bend, OR 97702
Phone: 514.362.4667

Las Vegas, NV – Tech 2U

Address: 7380 S Eastern Ave Suite 109-D
Las Vegas, NV 89123
Phone: 866.786.5700

San Diego, CA – Tech 2U

Address: 325 W Washington St #4, San Diego, CA 92103
Phone: 866.786.5700

Carlsbad, CA – Tech 2U

Address: 6020 Paseo Del Norte
Carlsbad, CA 92011
Phone: 866.786.5700

Santee, CA – Tech 2U

Address: 8733 N Magnolia Ave
Santee, CA 92071
Phone: 866.786.5700

La Mesa, CA – Tech 2U

Address: 6169 Lake Murray Blvd
La Mesa, CA 91942
Phone: 866.786.5700

Vacaville, CA – Tech 2U

Address: 1980 Alamo Dr Suite C
Vacaville, CA 95687
Phone: 866.786.5700

Roseville, CA – Tech 2U

Address: 1601 Douglas Blvd Suite A
Roseville, CA 95661
Phone: 866.786.5700

Rocklin, CA – Tech 2U

Address: 5875 Pacific St Suite D1
Rocklin, CA 95677
Phone: 866.786.5700

Sacramento, CA – Tech 2U

Address: 1590 Howe Ave
Sacramento CA 95825
Phone: 866.786.5700

Phoenix, AZ – CMIT Solutions

Address: 3030 N 3rd Street 6th Floor
Phoenix, AZ 85012
Phone: 866.786.5700

Scottsdale, AZ – CMIT Solutions

Address: 14700 N Airport Dr Ste 216
Scottsdale, AZ 85260
Phone: 866.786.5700

Renton, WA – CPR

Address: 17911 108 St., SE
Renton, WA 98055
Phone: 866.786.5700

Eastern US Drop-Off Locations:

New York – CMIT Solutions

Address: 25 Merrick Ave,
Merrick, NY 11566
Phone: 516.714.3566

Staten Island, NY – TeamLogic IT

Address: 1186 Hylan Blvd 2fl Suite A
Staten Island, NY 10305
Phone: 917.781.0599

Huntingdon PA – CMIT Solutions

Address: 105 Mount Vernon
Huntingdon, PA 16652
Phone: 814.506.0088

Greensboro, NC – Computer Troubleshooters

Address: 109 Muirs Chapel Rd. Suite C
Greensboro, MC 27410
Phone: 336.553.2886

South Florida – CMIT Solutions

Address: 3440 Hollywood Blvd Ste. 415
Hollywood, FL 33021
Phone: 754.263.1060

Tampa – CMIT Solutions

Address: 13250 North 56th Street, Ste #204
Temple Terrace, FL 33617
Phone: 813.379.9112

Columbia, MD – CMIT Solutions

Address: 10015 Old Columbia Rd. Ste B-215
Columbia MD 21046
Phone: 866.786.5700