We can recover data from all damaged, corrupted, or infected devices, both personal & business.

Mobile Data Recovery for All Device Types

Flashback Data offers risk-free data recovery services for your mobile devices. Mobile devices, like cell phones and tablets, are critical to operating in today’s society, so that a surprise data loss can be devastating. While mobile devices are tricky to recover, we have the experience and the technology needed to do the job.

With our advanced R&D and specialized technicians, we are on the cutting edge when recovering your mobile device. We have experience with deleted texts and photos, firmware failures, destroyed devices, tablets, and phones with water damage, and hardware failures. Our recovery techniques allow us to repair and recover your critical data from any type of mobile device, including iPhone data recovery, Android data recovery, iPad data recovery, Surface Pro data recovery, and more.

To speak with one of our mobile data recovery experts, contact us at 866-786-5700.

What Are The Common Causes of A Mobile Device Failure?

Mobile devices fail for a multitude of reasons, including:

  • Wear and tear. Using phones and tablets daily will wear them out and cause failure in the long run.
  • Impact. Roughly handling a phone or tablet, dropping them, or accidentally bumping into them while plugged in will cause problems over time, such as loose or disconnected components.
  • Liquids. Accidental coffee spills, water damage, and other intrusive liquids can harm external and internal electronic components.
  • Electrical problems. Power surges and electrical storms can damage the function of mobile devices.
  • Overfull storage – when a mobile device has too many files (such as a host of photos and videos), the operating system can fail and “brick” the device.
  • File deletion – When texts and/or photos are deleted (whether it’s intentional or not)
  • Logical failure. Operating system errors, viruses, and accidents can lead to malfunctioning devices.
  • Manufacturer’s defect. Many drives fail from firmware bugs or faulty parts. Manufacturers may have warranties against failures, but they will replace the device, not the data.

Choose the Data Recovery service with a proven history of success!

Flashback Data can recover data from any device, no matter the damage.

Mobile Device Recovery Process

One of Flashback Data’s customer service representatives will provide you with a scenario-based estimate and explain how the process works. We also provide a time estimate depending on your chosen service level and failure symptoms. We offer many options, from low-cost and low-priority to emergency and same-day service.

Fill out our Submit a Case form to electronically submit your case, and receive an optional UPS shipping label for free. We can always send the paperwork through email if you want to fill it out manually. You can ship your damaged media to us or bring it to one of our labs.

We will send you an email and call you once your mobile device arrives safely and we have checked into our system. The email will contain a username and password to easily track your mobile data recovery job’s status via our client portal.

Once our technicians have diagnosed your mobile device, you will receive a firm quote for the recovery cost. At this point, you can choose to accept or decline the recovery quote.

If you choose to proceed with the recovery, we will then begin the hard drive data recovery process. You can always view the status of your recovery via the client portal or by calling us at 866-786-5700. Once we have a successful recovery, we provide you with a file listing of what we recovered in order for you to check and verify a good recovery.

After reviewing the file listing and approving, we will go ahead and put the recovered data on another form of media for you. We will then ship the data back to you or you can pick it up at our facilities.

That’s it! If you have any questions, feel free to contact us at any time.

Flashback Data is Recognized for Data Recovery Expertise:

PC World
Digital Trends


Choose Flashback Data Recovery

Signs of an Impending or Current Mobile Device Failure

Mobile devices will show signs of failure. Check to see if your device is showing any of these symptoms:

  • The passcode does not work, despite being the correct passcode
  • The device is unable to reach the login screen
  • Typical functions take longer to execute, screens load slowly, or you must attempt actions multiple times.
  • Endless loop when rebooting the device (for example, never getting past the Apple logo on startup)
  • The computer does not detect the device when it is plugged in
  • Files are unable to be deleted, moved, or edited

iTunes Error Codes

Error-14, Error 1100 and other iTunes related errors. You may get this error if…

    • If you have thousands of photos and videos on your phone that you never delete
    • You recently attempted to run a system update, or a system update was recently released.
    • You are in a “boot loop” – when you try to boot up the phone, it gets stuck at the Apple logo and may even get stuck repeatedly rebooted to that spot.
    • You plug your phone into your computer, and iTunes reports an Error-14 or asks to factory reset your phone.

Flashback Data can help with some of these common iTunes relates errors.

Data Recovery

We Retrieve Your Data from Damaged, Hacked, or Corrupted Devices for Consumers & Business

Data Forensics/Investigations

We Recover Lost & Hidden Data on Devices & Accounts for Attorneys, Law Enforcement, & Governments