Don’t Panic!!! Relax. Flashback Data can help you recover your years of lost data. Data Recovery is our business, and we have years of experience and thousands of successful recoveries to prove it. Follow these quick steps to a successful recovery:
- TURN OFF THE POWER TO YOUR COMPUTER!! Whether you have deleted files or your drive is making strange noises, you will have a much better chance of a successful recovery if you turn off your computer and get help immediately.
- If this is an emergency situation, call Flashback Data at 1.866.786.5700 immediately so we can find the best solution for your problem a fast as possible.
- Fill out our online data recovery forms to ship in with your damaged media.
- Wrap your media in an anti-static bag, pack it in a box twice the size of the media, and fill with packing material such as bubble wrap or Styrofoam peanuts. Click here for hard drive packaging and shipping instructions.
- Ship the media to Flashback Data at the address listed in the service agreement. Overnight Service is recommend. Flashback Data is not responsible for damage to media in transit.
Please contact Flashback Data if you have any further questions.