Step 1:

Packaging & Shipping Instructions

Remove Hard Disk from computer. Be sure to touch something metal to ground yourself before handling static sensitive devices.

Step 2:

Packaging & Shipping Instructions

Place Hard Drive in an anti-static bag or anti-static bubble wrap.

Step 3:

Packaging & Shipping Instructions

Place disk in box with at least 2" of foam or packing material on all sides to prevent damage during transit.

Step 4:

Packaging & Shipping Instructions

Seal box securely and mark FRAGILE on the box. Always send via Next Day Air when possible. Please include your Data Evaluation form in the box.


That is it!  If you have any questions feel free to contact us at any time.

For more data recovery information read about:

Our Process

Read about how our process works from your computer to our lab and back.

Risk Free Evaluations

Read about our No-Data, No-Fee Guarantee and get your media evaluated at no cost.

What We Recover

Learn about all of the types of media and system types we recovery from.

Our Lab

Read all about our accredited data recovery lab


Visit our frequently asked questions page.


Just click the button to the right to submit a case. We will even pay for shipping!