Testimonials

The testimonials below are direct quotes from some of our recent clients:

I just wanted to write you about your unbelieveable service on retrieving the data from my hard drive. A glass of wine spilled onto my laptop required refined technical expertise as no system would "recognize my hard drive." I immediately called. Unfortunately, the call was not to flashback data, I called one of your competitors. Big mistake.

After countless emails back and forth with the head of the other organization, getting the brush off each time, I told him to stop work and send me back my hard drive. So three weeks of no results left me rather bitter about your industry. They did send my hard drive back to me quickly. That quick mailing was nearly slower than the amount of time for flashback to retrieve my data!

Once I received the hard drive from this so-called competitor of yours, I got it to you and your turn-around time and professionalism was exceptional. I am so happy with your service I wanted to let you know that if this ever happens to me, a friend or my company, I would urge them to use your services.

Thanks so much,

- Bob Peck, Austin, TX

God Bless You!!!

Thanks so much and hopefully we wont ever have to use you again, however if we do I appreciate how speedy and fantastic your company has been! Down to the representative who answered all my questions when I first called.

Thanks again,

- Tabitha Ivy, Ability TMC

"I have to tell you that I am extremely impressed with the efficiency of your operation, from the confirmation emails, to the website task tracker, to your follow up on the shipment of the new data and the return of the old drive. Although this was painful to pay for my own data, I am very happy to have dealt with your operation."

- Jim Coakley, Power Loft

"When our server crashed due to hardware failure, I scoured the internet to find someone that could recover the data from our VAX based server running the VMS file system. After calling several other companies who could not assist us with this difficult file system, I called Flashback Data, and their friendly and confident staff helped us through the entire recovery process. Not only did they recover the critical data, but they did it in a timely, cost-effective manner.

Flashback's customer support representatives and technicians are top-notch in communicating with us throughout the entire data disaster ordeal. While I hope no more similar situations occur, at least I know that Flashback Data is there to help us out if needed.

Thank you Flashback Data for an outstanding well done task."

- Eiad M. Odeh, City of Baton Rouge

"On the five occasions in the last 18 months we have relied on the data recovery services of your firm to recover data from the drives of our students, faculty, and staff. In each case, including a weekend emergency, we have been exceptionally pleased with the work you have performed and the way each case was treated. Your technicians provided us with timely updates on our cases, excellent documentation on the recovery, and almost always completed their work sooner than expected. Your accommodation of the University's often troublesome purchasing processes has also been most welcome.

While I don't look forward to the situations when I need to call on your assistance, I am confident that our needs will be well met when I do."

- David A. Burns, McCombs School of Business, The University of Texas

"Thank you for your quick response. By the way, the back up of the drive exceeded my expectations as far as data availability/recovery. Thank you again."

- Olen Gibson, Hallmark Cards, Inc.

"Thank you for everything!! You guys were great! Fast, pleasant, funny, and funny is a must!!"

- Dee Vinson, CENTURY 21

"The recovery of the needed Word documents on my father's failed hard drive was very successful. All files were fully recovered and functioning upon my father's inspection. I will quote my mother 'you saved a life time of work.' This is indeed true; my father was compiling, for the past three years, research, which he had worked on for the past 20 years.

Your customer service was great: 1) quick response (the first and only company to respond within 24 hours, it was actually less than 1 minute), 2) up front pricing (no BS), 3) straight forward and honest (never made promises, no BS), and 4) overall service was just excellent.

Last but not least please do not forget to thank the technical staff for me; they did a great job.

Thanks for all your help."

- Charlie Ha, Brio Engineering

"I wanted to take a quick moment to say thank you for the fantastic service. I have worked with many data recovery services over the years. Your customer service was above the rest. I am pleased to say I would definitely use you guys in the future. From providing the necessary forms on your website to the email and or phone calls with updates. I never felt in the dark, or wondering what the status was of the data recovery. I was able to communicate to the executive in my office with the status, and stage of recovery. Just like the 100% data recovery, my satisfaction with FlashBack Data is 100%."

- Eddy, emusic.com

"I would like to thank you for bailing me out of my dilemma! The information that your company retrieved, put the Resort that had the dead hard drive, back in business again! I appreciate your prompt and efficient service and turn around time. Thanks again."

- Alex, Camp Lakeview